🔒 Legal

Privacy Policy

Last Updated: August 30, 2026

1. Information We Collect

We collect information you provide directly when using our website, placing orders, or contacting us:

• Personal Information: Full name, email address, phone number, shipping address, city, state, and pincode.
• Payment Information: Payment details are processed securely through Razorpay and are never stored on our servers.
• Account Information: Login credentials (password is stored in encrypted/hashed format only).
• Order Information: Products purchased, order history, and transaction records.
• Usage Data: Browser type, IP address, pages visited, and interaction patterns for analytics.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders for pool chemicals, water treatment products, and related items.
• Communicating order updates, shipping confirmations, and delivery tracking details.
• Providing customer support and responding to your inquiries.
• Sending promotional offers, dosage guides, and water maintenance tips (only with your consent).
• Improving our website experience, product recommendations, and the Pool Dosage Calculator functionality.
• Preventing fraud and ensuring payment security.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Payment Processors: Razorpay for secure transaction processing.
• Shipping Partners: Courier services for order delivery across India.
• Legal Authorities: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission.
• Encrypted password storage using modern hashing algorithms.
• Secure payment processing through PCI-DSS compliant payment gateways.
• Regular security audits and access controls on our servers.

5. Cookies

Our website uses cookies and local storage for:

• Maintaining your login session.
• Storing your shopping cart items across visits.
• Remembering your preferences (calculator settings, etc.).
• Analytics to understand how visitors use our website.

You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:

• Access and view the personal data we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your account and associated data.
• Opt-out of promotional communications at any time.

To exercise any of these rights, contact us at noreply@shubhamenterprise.org.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

• Company: ShubhamEnterprise
• Email: noreply@shubhamenterprise.org
• Phone: +919879479758
• Website: shubhamenterprise.org